Quality Mgt System (Quality Assurance & Control)

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Since quality is an important factor when it comes to any product or service, quality assurance/control is essential to building a successful business that delivers products/services that meet or exceed customers’ expectations.

It also helps business minimizes waste, improve process control, lower cost, raise morale and operates at high levels of productivity.

Doing a QA/QC course will introduce our students to a quality control system based on a recognized standard, such as ISO 9001 published by the International Organization for Standardization, which provides a strong foundation for achieving a wide range of marketing and operational benefits.

Therefore, if you are constantly looking to enhancing products or services quality in your organization, then this training is for you.

In this course you will cover the following:

  • OBJECTIVES/AIMS
  • INTRODUCTION
  • QUALITY ASSURANCE AGENCIES IN NIGERIA AND THEIR ROLE
  • THE PRINCIPLES OF QUALITY ASSURANCE AND QUALITY CONTROL ELEMENTS
  • QUALITY ASSURANCE

THE QUALITY CYCLE

WHY QUALITY ASSURANCE

QUALITY ASSURANCE REQUIREMENTS

  • ISO 9000 SERIES OF QUALITY ASSURANCE STANDARDS

ISO 9000 REQUIREMENTS

THE EIGHT QUALITY MANAGEMENT PRINCIPLES AS DEFINED IN ISO 9000:2005, QUALITY MANAGEMENT SYSTEMS

  • QUALITY CONTROL

QUALITY CONTROL DEMANDS

QUALITY CONTROL PROCEDURES

DOCUMENTATION OF METHODS, PROCEDURES AND TEST RESULTS

TRAINING AS A BASIC QA REQUIREMENT

VARIOUS SOURCES OF TRAINING AVAILABLE

  • OPREATIONAL CONSIDERATION

QA FOR INDIRECT MEASUREMENTS

DIRECT MEASUREMENT ISSUES

SUBJECT POSITIONING

CONTAMINATION CONTROL

  • QUALITY ASSESSMENT

ACCREDITATION

AUDITS

INTERCOMPARISONS

  • MODELS OF QUALITY ASSURANCE

QUALITY ASSURANCE AND QUALITY CONTROL FOR SERVICE INDUSTRIES

GRAPHIC MODEL OF QUALITY ASSURANCE

SAMPLE  OF QUALITY ASSURANCE POLICY

  • GLOSSARY
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Course available for 100 days
Course details
Lectures 11
Quizzes 1
Quality Mgt System (Quality Assurance & Control)
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