Quality Mgt System (Quality Assurance & Control)
Since quality is an important factor when it comes to any product or service, quality assurance/control is essential to building a successful business that delivers products/services that meet or exceed customers’ expectations.
It also helps business minimizes waste, improve process control, lower cost, raise morale and operates at high levels of productivity.
Doing a QA/QC course will introduce our students to a quality control system based on a recognized standard, such as ISO 9001 published by the International Organization for Standardization, which provides a strong foundation for achieving a wide range of marketing and operational benefits.
Therefore, if you are constantly looking to enhancing products or services quality in your organization, then this training is for you.
In this course you will cover the following:
- QUALITY ASSURANCE AGENCIES IN NIGERIA AND THEIR ROLE
- THE PRINCIPLES OF QUALITY ASSURANCE AND QUALITY CONTROL ELEMENTS
- QUALITY ASSURANCE
THE QUALITY CYCLE
WHY QUALITY ASSURANCE
QUALITY ASSURANCE REQUIREMENTS
- ISO 9000 SERIES OF QUALITY ASSURANCE STANDARDS
ISO 9000 REQUIREMENTS
THE EIGHT QUALITY MANAGEMENT PRINCIPLES AS DEFINED IN ISO 9000:2005, QUALITY MANAGEMENT SYSTEMS
- QUALITY CONTROL
QUALITY CONTROL DEMANDS
QUALITY CONTROL PROCEDURES
DOCUMENTATION OF METHODS, PROCEDURES AND TEST RESULTS
TRAINING AS A BASIC QA REQUIREMENT
VARIOUS SOURCES OF TRAINING AVAILABLE
- OPREATIONAL CONSIDERATION
QA FOR INDIRECT MEASUREMENTS
DIRECT MEASUREMENT ISSUES
- QUALITY ASSESSMENT
- MODELS OF QUALITY ASSURANCE
QUALITY ASSURANCE AND QUALITY CONTROL FOR SERVICE INDUSTRIES
GRAPHIC MODEL OF QUALITY ASSURANCE
SAMPLE OF QUALITY ASSURANCE POLICY